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Estimated delivery date
Same-day shipping if ordered before 12 noon
Standard delivery in mainland France
48h/72h- Estimated delivery
Express delivery in mainland France
24h - Estimated deliveryFor other destinations, see our shipping policy here.
FAQ
In this section, you'll find answers to most of your questions. If you still can't find the answer to your question, don't hesitate to contact us via chat. Just click on the icon in the bottom right-hand corner of your screen.
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Our return policy lasts 30 days.
- Fill in the form and follow the instructions: https: //forms.office.com/e/yiG3a8RJcn
Shipping and delivery times:
- Packages are dispatched from Monday to Friday (excluding public holidays).
- If you place your order before 12pm, your package will be dispatched the same day.
- Packages are generally dispatched within 1-2 working days after receipt of payment.
- We ship via Colissimo or Chronopost according to your choice, with a tracking number so you can follow your order.
Shipping costs:
- Shipping costs include preparation, packaging and postage.
- Preparation costs are fixed.
- Transport costs vary according to the total weight of the package.
- To save on costs, we advise you to group all your items in one order.
- Please note that we cannot group two orders placed separately, as shipping fees will apply to each of them.
Shipping security:
- Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Shipping of TAMIYA PS batteries and paint:
- We can now ship batteries to French overseas departments via Colissimo.
- However, it is not possible to ship TAMIYA PS paint (aerosol) by air.
HOW TO MAKE A WARRANTY CLAIM?
It's easy, just fill in this form and follow the instructions: https: //forms.office.com/e/yiG3a8RJcn
