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Our return policy lasts 30 days.

• Fill in the form and follow the instructions: https: //forms.office.com/e/yiG3a8RJcn

Shipping and delivery times:
- Packages are dispatched from Monday to Friday (excluding public holidays).
- If you place your order before 12pm, your package will be dispatched the same day.
- Packages are generally dispatched within 1-2 working days after receipt of payment.
- We ship via Colissimo or Chronopost according to your choice, with a tracking number so you can follow your order.

Shipping costs:
- Shipping costs include preparation, packaging and postage.
- Preparation costs are fixed.
- Transport costs vary according to the total weight of the package.
- To save on costs, we advise you to group all your items in one order.
- Please note that we cannot group two orders placed separately, as shipping fees will apply to each of them.

Shipping security:
- Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Shipping of TAMIYA PS batteries and paint:
- We can now ship batteries to French overseas departments via Colissimo.
- However, it is not possible to ship TAMIYA PS paint (aerosol) by air.

HOW TO MAKE A WARRANTY CLAIM?

It's easy, just fill in this form and follow the instructions: https: //forms.office.com/e/yiG3a8RJcn